Our History
U&I Australia was established in 1997 and has operated successfully with offices across Australia and four other countries for 26 years.
U&I Global is embarking on a new direction, which creates a range of new opportunities and challenges in 2023, that:
- Attempts to be proactive rather than reactive to market conditions.
- Is willing to invest in HR best practices for the company’s long-term benefit.
- Will review its partnership base to work with institutions with a good reputation/brand and want to work actively with and support U&I Global to form a long-term partnership.
- Will think and act strategically.
- Will have the best product knowledge, communication and language skills of any counselling team, with a diverse nationality base.
- Will have a strong management team with an excellent reputation and industry experience.
- Are creative and innovative in their approach, particularly in relation to marketing and sales.
- Are one of the business's largest and most trusted education agents that deliver on the promise.
U&I Global, in 2023, we currently have 45 staff and 63 by end of 2023, of which ten graduated with a degree from an Australian University. These counselling staff are located within seven offices globally - Australia (Brisbane, Melbourne, Gold Coast, Korea (Seoul and Busan), Thailand (Bangkok and Chiang Mai), Philippines (Cebu), Mongolia (Ulaanbaatar) and Colombia (Bogota 2024).
Our Goals,
Objectives & Values
The goals and objectives of U&I Global are to promote mutual trust, understanding and cooperation between ourselves and our partners in the Education and Travel sectors.
We understand and appreciate our role in the overall development of the international student market. We dedicate ourselves to providing accurate and timely information to our customers – international students.
Our strength is built on a solid foundation of quality customer service, sound relationships and product knowledge. The key element to this success has been motivated staff, who are fluent in a range of languages, culturally sensitive and have a strong understanding of Australia. In conjunction with their knowledge of education and various overseas markets, they are both proactive and responsive in the education and tourism export markets.
At a fundamental level, U&I Global make a significant contribution to a range of communities in Australia and overseas. We generate a quality service for our customers, suppliers and staff.
All branches are owned
and operated
by U&I Australia P/L.
Our Services
Study Abroad &
Education Planning
Primary/High School, ELICOS, VET Courses, TAFE and Universities
1. Services offered to international students both locally and overseas include:
- English Language courses in Australia.
- Primary, High School courses in Australia.
- Vocational courses (TAFE & Private) and University courses in Australia.
- Individual and groups for short Education and Recreational programs in Australia.
- The arrangement and provision of other services in relation to Education services.
- Homestay placement, Airport greeting, Orientations, Seminars, Trade Exhibitions.
2. Certified agent for numerous English Colleges, VET Colleges, TAFE, High School and Universities in Queensland, Victoria, New South Wales, South Australia and Western Australia.
Inbound & Outbound
Tour Wholesale & Packaging
1. FIT Study Tours
- English, Vocational, Trade & sport Packages
- Childcare Centre Study Tours
- Job Training
2. Special Interest Groups
- Special Study Group - Corporate Groups, University Groups.
- Professional sporting Groups and Teams.
3. Services offered to international and domestic students & customers include:
- International / Domestic Air Ticketing
- Half & One-day guided sightseeing Tour Reservation
- Package Group Tour Reservation
- Backpackers and Hotel Accommodation Reservation
- Comprehensive travel insurance
- Outbound Corporate Clients, including various Education Institutions.